715.420.0555
MON-FRI: 9-6 | Sat: 10-4 | SUN: Closed

Policy


Returns

You may return your purchase within 24 hours of sale, with receipt and original packaging intact, for a full refund of the purchase price. Purchases returned within 30 days of sale, with receipt and original packaging intact, will be offered in-store credit only, pending management approval. We cannot accept returns for special order purchases.

* Items such as reeds, drumsticks, and strings cannot be returned

* Certain items may be charged up to 20% restocking fee

Bounced checks will be charged an non-sufficient funds fee of $30.

Online purchases and returns
At this time, our online shop offers in-store pickup only. Purchases made online will be bundled and made available for customer pickup on the same day. Shipping will be made available in the future.

Our standard return policy also applies to purchases made online. The return window for online purchases begins when the items are picked up.