We can only accept returns for items that are unopened and unused*
We cannot accept returns for special order purchases
We cannot accept returns for items used in the mouth (such as reeds/mouthpieces/ harmonicas)
You may return your purchase within 24 hours of sale, with receipt, for a full refund of the purchase price. Purchases returned within 30 days of sale will be offered in-store credit only, pending management approval.
All instrument sales are final. We cannot accept returns for guitars, band instruments, drum kits, or other instruments.
Bounced checks will be charged an non-sufficient funds fee of $30.
*Open-box returns must be approved by management and may be charged a restocking fee of up to 20%
Online purchases and returns
At this time, our online shop offers in-store pickup only. Purchases made online will be bundled and made available for customer pickup on the same day. Shipping will be made available in the future.
Our standard return policy also applies to purchases made online. The return window for online purchases begins when the items are picked up.